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Corporate Responsibility

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Corporate Responsibility Statement

I. At MAH Healthcare we are committed to:

Implementing a dynamic CSR strategy

Acting in a socially responsible way and meeting all relevant legislation

Encouraging our staff to be mindful of the effect of their actions both direct and indirect on the environment.

Our CSR Policy relates and links to our commitment to:

Environment – our continual improvement in environmental activities and processes coupled with minimization of pollution and cost savings.

Carbon Reduction – working to reduce our carbon footprint with independent verification. These actions are supported by our Green Team who identify methods to reduce our carbon emissions.

Eco-efficient – underpinned by our customers’ policies ensuring compliance to directives such as the WEEE Directive, Reduce; Reuse; Recycle – managing our customer’s entire lifecycle of their healthcare solutions in a more eco-efficient manner, reducing energy consumption, re-using redundant systems and managing the disposal and recycling of systems that are beyond their useful working life.

In implementing these policies, we aim to:

Be socially and environmentally responsible

Be ambassadors of good practice

Standards of business conduct

We recognise that good CSR embraces all aspects of sustainability and the way we affect people through our business operations.

We aim to operate in a way that safeguards against unfair business practices.

We believe that a responsible approach to developing relationships between companies and the communities they serve, global or local, is a vital part of delivering business success.

We aim to be a good employer expanding our business and developing our staff to meet the needs of our customers.

II. Corporate Governance

We are committed to ensuring that our business is conducted in all respects according to rigorous ethical, professional and legal standards.

We endeavour to ensure that all Stakeholders are taken into consideration in the decision-making and management processes of our services.

All groups and individuals with whom we have a business relationship will be treated in a fair, open and respectful manner.

We encourage our customers and vendors to give feedback on our performance and ensure that all comments are analysed, responded to and where appropriate, acted upon.

III. Environment

Care for the environment is one of our key responsibilities and an important part of the way in which we do business.

To this end we have established an environmental policy available to all parties through our internet and on display in our offices.

Supported by our management system our objective is to endeavour to reduce our impact on the environment through a commitment to continual improvement.

We review & develop our management processes to ensure that environmental factors are considered during planning and implementation.

IV. Equality and Diversity

We eliminate discrimination on any grounds and promote equality of opportunity throughout our organization.

We will ensure that our customers and contractors work together in confidence and are treated with respect by each party.

We are committed to bringing a better gender balance to our workforce and we actively encourage women to apply for technical and senior sales roles.

Our range of services will take account of the needs of a diverse customer base.

V. Human Trafficking and Slavery

We are committed to a work environment that is free from human trafficking, forced labour and unlawful child labour (“human trafficking and slavery”)

We will not knowingly use unlawful child labour or forced labour in any of the products and/or services we provide, nor will we accept products and/or services from vendors/suppliers that employ or use child labour or forced labour.

VI. Sustainability

We aim to apply a best practice approach to all our processes that support the principles, policies and procedures on which sustainable business activity is based.

We seek to minimize the adverse environmental effects of people travelling to and from our offices and operate our vehicle fleet efficiently by reducing unnecessary travel.

VII. Customers

We deal responsibly, openly and fairly with customers and potential customers by:

Ensuring that all our documentation about the business and its activities are clear, informative, legal, decent, honest and truthful.

Being open about our products and services and telling customers what they want to know.

Ensuring that if something goes wrong, we will acknowledge the problem, deal with it and prevent any future recurrence.

We will listen to our customers in order to help us improve the products and services we offer to them.

VIII. Ethics and Ethical Trading

We will ensure clear visibility through our supply chains.

We will ensure that contractors uphold our standards and behaviors consistent with the Company’s requirements.

IX. Vendors (Suppliers)

We will use local vendors and contractors wherever possible taking into consideration their environmental performance and policies.

Where possible vendors will be encouraged to help us achieve our policy aspirations in the delivery of our products and services.

We will continue to work with vendors to reduce the amount of packaging and waste materials where possible.