Acting in a socially
responsible way and
meeting all relevant
legislation
Encouraging our
staff to be mindful
of the effect of
their actions both
direct and indirect
on the environment.
Our CSR Policy
relates and links to
our commitment to:
Environment
– our
continual
improvement in
environmental
activities and
processes coupled
with minimization of
pollution and cost
savings.
Carbon
Reduction –
working to
reduce our carbon
footprint with
independent
verification. These
actions are
supported by our
Green Team who
identify methods to
reduce our carbon
emissions.
Eco-efficient
–
underpinned by our
customers’ policies
ensuring compliance
to directives such
as the WEEE
Directive, Reduce;
Reuse; Recycle –
managing our
customer’s entire
lifecycle of their
healthcare solutions
in a more
eco-efficient
manner, reducing
energy consumption,
re-using redundant
systems and managing
the disposal and
recycling of systems
that are beyond
their useful working
life.
In implementing
these policies, we
aim to:
Be socially and
environmentally
responsible
Be ambassadors of
good practice
Standards of
business conduct
We recognise that
good CSR embraces
all aspects of
sustainability and
the way we affect
people through our
business operations.
We aim to operate in
a way that
safeguards against
unfair business
practices.
We believe that a
responsible approach
to developing
relationships
between companies
and the communities
they serve, global
or local, is a vital
part of delivering
business success.
We aim to be a good
employer expanding
our business and
developing our staff
to meet the needs of
our customers.
II.
Corporate Governance
We are committed to
ensuring that our
business is
conducted in all
respects according
to rigorous ethical,
professional and
legal standards.
We endeavour to
ensure that all
Stakeholders are
taken into
consideration in the
decision-making and
management processes
of our services.
All groups and
individuals with
whom we have a
business
relationship will be
treated in a fair,
open and respectful
manner.
We encourage our
customers and
vendors to give
feedback on our
performance and
ensure that all
comments are
analysed, responded
to and where
appropriate, acted
upon.
III.
Environment
Care for the
environment is one
of our key
responsibilities and
an important part of
the way in which we
do business.
To this end we have
established an
environmental policy
available to all
parties through our
internet and on
display in our
offices.
Supported by our
management system
our objective is to
endeavour to reduce
our impact on the
environment through
a commitment to
continual
improvement.
We review & develop
our management
processes to ensure
that environmental
factors are
considered during
planning and
implementation.
IV.
Equality and
Diversity
We eliminate
discrimination on
any grounds and
promote equality of
opportunity
throughout our
organization.
We will ensure that
our customers and
contractors work
together in
confidence and are
treated with respect
by each party.
We are committed to
bringing a better
gender balance to
our workforce and we
actively encourage
women to apply for
technical and senior
sales roles.
Our range of
services will take
account of the needs
of a diverse
customer base.
V.
Human Trafficking and
Slavery
We are committed to
a work environment
that is free from
human trafficking,
forced labour and
unlawful child
labour (“human
trafficking and
slavery”)
We will not
knowingly use
unlawful child
labour or forced
labour in any of the
products and/or
services we provide,
nor will we accept
products and/or
services from
vendors/suppliers
that employ or use
child labour or
forced labour.
VI.
Sustainability
We aim to apply a
best practice
approach to all our
processes that
support the
principles, policies
and procedures on
which sustainable
business activity is
based.
We seek to minimize
the adverse
environmental
effects of people
travelling to and
from our offices and
operate our vehicle
fleet efficiently by
reducing unnecessary
travel.
VII.
Customers
We deal responsibly,
openly and fairly
with customers and
potential customers
by:
Ensuring that all
our documentation
about the business
and its activities
are clear,
informative, legal,
decent, honest and
truthful.
Being open about our
products and
services and telling
customers what they
want to know.
Ensuring that if
something goes
wrong, we will
acknowledge the
problem, deal with
it and prevent any
future recurrence.
We will listen to
our customers in
order to help us
improve the products
and services we
offer to them.
VIII.
Ethics and Ethical
Trading
We will ensure clear
visibility through
our supply chains.
We will ensure that
contractors uphold
our standards and
behaviors consistent
with the Company’s
requirements.
IX. Vendors
(Suppliers)
We will use local
vendors and
contractors wherever
possible taking into
consideration their
environmental
performance and
policies.
Where possible
vendors will be
encouraged to help
us achieve our
policy aspirations
in the delivery of
our products and
services.
We will continue to
work with vendors to
reduce the amount of
packaging and waste
materials where
possible.
